My subscription payment hasn't gone through. What do I do?
If your subscription payment has not been accepted, please check the following:
- Be sure that the postal code associated with your credit card is entered correctly. An incorrect postal code may result in the transaction being rejected.
- Check that you have sufficient funds in your account to complete the transaction. An insufficient balance may prevent the payment from being accepted.
If you continue to experience payment problems despite these checks, please contact us and provide us with your booking number so that we can carry out further checks and help you resolve the problem.
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How to book a subscription?
To book a subscription in the clicknpark application, follow these steps: After selecting your destination, you will be directed to the reservation page where you can choose the schedule. On this page, search for and press the "Monthly" button to ...
How to cancel a subscription?
For more information, please refer to our: THE CANCELLATION POLICY Cancellation of a monthly subscription is not possible via the clicknpark application. If you wish to cancel your subscription, please contact us by email and provide the details of ...
When is my payment taken for monthly subscriptions?
Payment for monthly subscriptions is taken on the day of the subscription start and on the first day of each following month for any such month.
What is a subscription?
A subscription is a reservation option offered by clicknpark that allows you to reserve a parking space for an automatically renewable monthly period. The subscription begins with the first use and is renewed each month. Please note that any ...
How do I change my email address?
To change your e-mail address in the clicknpark application, please follow these steps: Open the clicknpark application on your mobile device. Go to the "My account" tab. Select the "My information" option. In the personal information section, look ...