My payment was declined for an invalid postal code, but I still see the amount on my credit card.
It may happen that a transaction refused in the application still appears in your credit card's pending transactions. This is only a pre-authorization and the amount will not be charged. An uncharged pre-authorization usually takes up to 5 working days to disappear.
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My credit card's postal code is invalid
If the zip code you have entered for your credit card is invalid, please try another zip code or contact your bank to ensure that the zip code associated with your card is correct. If the problem persists, you can use another payment method to make ...
My subscription payment hasn't gone through. What do I do?
If your subscription payment has not been accepted, please check the following: Be sure that the postal code associated with your credit card is entered correctly. An incorrect postal code may result in the transaction being rejected. Check that you ...
I can't register my new bank card
If you have difficulty registering a new credit card, please check that all card numbers, expiry date and security code (CVV) have been entered correctly. Please also ensure that the zip code associated with your card is valid. Please also check that ...
Refund on your credit card
Please note that it usually takes 3 to 5 business days for the refund to appear on your credit card.
How to withdraw a payment method?
To remove a payment method from the clicknpark application, follow these steps: Open the clicknpark application. Go to the "My account" tab. Select the "My wallet" option. Choose the "Payment methods" option. Find the payment method you wish to ...