I can't register my new bank card
If you have difficulty registering a new credit card, please check that all card numbers, expiry date and security code (CVV) have been entered correctly. Please also ensure that the zip code associated with your card is valid. Please also check that the zip code associated with your card is valid.
If the problem persists, you can try using another payment method to make your reservation.
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How do I change my email address?
To change your e-mail address in the clicknpark application, please follow these steps: Open the clicknpark application on your mobile device. Go to the "My account" tab. Select the "My information" option. In the personal information section, look ...
My credit card's postal code is invalid
If the zip code you have entered for your credit card is invalid, please try another zip code or contact your bank to ensure that the zip code associated with your card is correct. If the problem persists, you can use another payment method to make ...
Is my bank/credit card information secure?
Yes, all transactions on clicknpark.com are carried out via the Stripe platform. We do not store any bank or credit card details.
I've added my CAA Québec card, but I don't see the discount on my current reservation.
Please note that the CAA Québec discount applies only to new reservations and not to current reservations. The discount will be automatically applied when you confirm new reservations after adding your CAA Québec card to your clicknpark account.
Refund on your credit card
Please note that it usually takes 3 to 5 business days for the refund to appear on your credit card.